Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
**About the Role** A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
A general overview of the tasks: - Inbox and Calendar Management - Receive and respond to customer inquiries and/or requests. - Answer phone calls and take
BASIC FUNCTIONS: - Work closely with the team, motivating and coaching them. - Hosting 1-2-1's and team meetings. - Keeping up to date with business
We are looking for a focused Operations Team Lead | Financial Tech | BGC Taguig to join our passionate team at Genpact in Taguig. Growing your career as a Full
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
Supervise a group of agents, with the main responsibility of coaching, reporting, executing action plans, maintain utilization and day to day operational
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
We are hiring an enthusiastic Operations Manager to join our high-achieving team at Acquire BPO Philippines in Mandaluyong. Growing your career as a Full Time
We are on the lookout for an experienced Operations Team Lead to join our all-star team at Confidential in Quezon City. Growing your career as a Full Time
Job summary Team Lead position in a Business Process Outsourcing Company Responsible for managing small to large teams and providing direct customer support
We are searching for a resilient Operational Excellence Director to join our cohesive team at Manulife Insurance Malaysia in Manila. Growing your career as a
Job Title: Quality Analyst, Operations Job Level: Expert 1 Reports To: Director of Service Delivery Functional Group: Service Delivery **JOB OVERVIEW** We are
QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Microsoft Windows Server AdministrationAccess management on Cloud PortalGood knowledge of the different Cloud platformsAbility to utilize effective techniques
Job DescriptionAt Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the