The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Job summary Manages and oversees a team of CSR's Monitors performance of team members against metrics Provides support and assistance to improve metrics Job
Job summary Manage and oversee a team of CSR's Monitor team performance and provide support Perform administrative duties and motivate agents Job
Monitoring of Calls - Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
We are looking to hire an ambitious WFM Analyst-Real Time to join our diverse team at IBEX Global in Parañaque. Growing your career as a Full Time WFM
Title: Recruitment Associate Department: Recruitment Operations Hours of Operations: Day shift Reporting Manager: Recruitment Team Lead Location: San Juan
At Quantrics, we consider our people our most important asset. Our focus is not only on creating a great customer experience - its about building and promoting
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Do you have what it takes to be part of our growing US Telco Sales B2B Program? We need new **Team Leaders** to join our growing US Telco Progam. We offer
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge
We are on the lookout for a brilliant Service Desk Expert to join our dynamic team at Fujitsu Limited in Taguig. Growing your career as a Full Time Service
Job summary Call Quality Analyst role Evaluate and score calls made by call center agents Provide feedback and coaching to improve call quality Job
Supervise a group of agents, with the main responsibility of coaching, reporting, executing action plans, maintain utilization and day to day operational
We are in need of an energetic Customer Success Manager (US Telco) to join our multidisciplinary team at HCLTech in Cebu City. Growing your career as a Full
We are in need of an energetic Training And Quality Manager to join our high calibre team at HealthyBOS in Manila. Growing your career as a Full Time Training
Job summary Manages and oversees the activities of a team Monitors team members' performance against metrics Performs tasks related to team management Job
We are desiring to recruit a confident Service Desk Lead to join our fast-paced team at HCL Tech in Taguig. Growing your career as a Full Time Service Desk
We are looking to hire an expert Operations Manager (Remote) to join our productive team at DME Service Solutions in Philippines. Growing your career as a Full
TheWorkforce Scheduleris responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on
TheWorkforce Scheduleris responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on