QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Do you have what it takes to be part of our growing US Telco Sales B2B Program? We need a newOperations Managerto join our growing US Telco Progam. We offer
**Qualifications**: - **Amenable to work onsite (Alabang).**: - **6 months to 3 years of experience as Call Quality Analyst.**: - **With Insurance background /
Monitoring of Calls - Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**Description** **Language Culture Specialist** The Language & Culture Specialist owns the advocacy and implementation of ResultsCX' Language and Culture
Job summary Opportunity to work with an international consumer electronics retail company Attractive compensation and benefits package Join a dynamic and
Do you have what it takes to be part of our growing Work-From-Home Order Taking Program? We need **Team Leaders** to support our restaurant order-taking
CUSTOMER CARE-QUALITY ANALYST **Job Description**: Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
**About the Role** A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
A general overview of the tasks: - Inbox and Calendar Management - Receive and respond to customer inquiries and/or requests. - Answer phone calls and take
BASIC FUNCTIONS: - Work closely with the team, motivating and coaching them. - Hosting 1-2-1's and team meetings. - Keeping up to date with business
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Are you one that AIMS HIGHER .REACHES FARTHERwhen it comes to real:time management? Can youACT BOLD.BE PASSIONATEwith your impressive knowledge and analytics
Operations Manager (QC/Pasig Area) - Pooling The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr./