Key Responsibilities:Managing the daily operations of the sales contact center Ensure your team's staff levels are in line with outbound sales leads to ensure
Job Description: As a Remote Call Center Manager at Cloudstaff, you will be responsible for overseeing a team of remote call center agents located in Quezon
QUALIFICATIONS & SKILLS:With at least 3 years of experience handling team leads or supervisorsAt least 5 years of working in BPO/Call Center - customer
**About the Role**A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
enablesGROUP started with a simple premise that all clients, large or small, deserve a trusted, high-quality partner to deliver their operations and
**Qualifications**:- **Amenable to work onsite (Alabang).**:- **6 months to 3 years of experience as Call Quality Analyst.**:- **With Insurance background /
We are on the lookout for a resilient Real Time Analyst to join our awesome team at PartnerHero in Manila. Growing your career as a Full Time Real Time Analyst
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Establishes policies by entering client information, confirming pricing. Informs clients by explaining procedures, answering questions, providing information.
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your
Hotel Name Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that
Customer Success Agent Supervisor (Daytime) Location - Philippines Blue Cube Services is excited to recruit [] to work on a project for one of the world's
Oversees current week schedule adjustment, real time monitoring, tracking, documenting, communicating and reporting on multiple channels/lines of business to
Monitoring of Calls- Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
CUSTOMER CARE-QUALITY ANALYST**Job Description**:Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist (Quality Assurance Tester)**JOB SUMMARY**To accurately and
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-
**About the Role**A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the