POSITION OVERVIEW Job Title: Dialer Administrator Job Type: Full - Time Location: Philippines MCI is a leading Business Process Outsourcing (BPO) company that
Job DescriptionTo deliver operational experience and excellenceExcellent people / Team Management skills.Develop key metrics and reporting aids that accurately
Job Description About the client: At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued
Who We Are: Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the
Job Description About the Client: FuturHealth is for anyone who is looking to make a real change in their health for the better. For those who have tried
About the client: At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our
Job Description About the client: At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued
The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values and methodology.
About the client: At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our
Energy Service Manager - Onsite | Eastwood | Dayshift Supervisors/Team Leaders (Call Centre & Customer Service) Are you a seasoned BPO professional with a
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
???? Calling all Sales Superstars with a Knack for Nitpicking! ???? Are you the kind of person who color-codes their socks Does the thought of a perfectly
Operations Manager for a BPO Healthcare Account(Davao Onsite) Reporting directly to the Head of Operations, the Operations Manager is pivotal in ensuring the
Ayala Corporation is seeking a motivated and adaptable Call Center Manager to join our team remotely in Taguig, NCR, Philippines. This part-time position is
Monitoring of Calls- Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
CUSTOMER CARE-QUALITY ANALYST**Job Description**:Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist (Quality Assurance Tester)**JOB SUMMARY**To accurately and
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-