We are searching for a hardworking Operations Support Manager to join our all-star team at iCONNECT CONVERGENCE INC (ICONN) in Quezon City. Growing your career
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Responsibilities**: - Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company. -
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Responsibilities** - You will be performing regular Quality audits based on accepted standards in sampling to ensure delivery is consistent and at par with
Job summary SME Team Leader role in a BPO call center Responsible for team leadership and knowledge management Opportunity for continuous improvement and
Ensure that service levels are met in terms of Customer Satisfaction, First Call Resolution and Quality assurance in every customer contact - Setting up of
**Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!** **Duties
Korean Senior Quality Analyst Industry: IT/BPO Company Salary: Php 100,000 Location: BGC, Taguig Work Schedule: Shifting schedule, Weekends Day off (2 days
JOB RESPONSIBILITIES - Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
Job summary PHRN/USRN Auditor in Cebu and Quezon City BPO setting, Non-voice account, Onsite/RTO work set-up Night shift schedule with fixed weekends off Job
Position: Quality Assurance Lead Associate Vertical : Banking or Healthcare Location: Bridgetowne - Exxa Tower CTC Budget: 35k Package for Banking and for
**Qualifications**: - Bachelor's degree holder - Must have at least **8 years of overall experience in Quality Assurance under the BPO Industry**: - Must have
**Qualifications**: - **Bachelor's degree holder**: - Must have at least **5 years BPO Operations experience**: - Must have at least **3 years supervisory
**Minimum Qualifications**: Atleast 2 to3yrs of QA experience Preferably with BPO experience under a healthcare or insurance project Excellecent English
**_*This job position is being sourced for on behalf of SupportNinja, which has recently merged with Bolton._** **What you will do**: - Deal with stakeholders
Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les
Req ID:260727 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Responsibilities**: - Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company. -