WERE HIRING QUALITY ANALYSTQualifications:- College degree - 1 year QA experience for BPO setup. - Must have blended account experience (Voice and Non Voice)
JOB RESPONSIBILITIES- Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
**Minimum Qualifications**:Atleast 2 to3yrs of QA experiencePreferably with BPO experience under a healthcare or insurance projectExcellecent English
**_*This job position is being sourced for on behalf of SupportNinja, which has recently merged with Bolton._****What you will do**:- Deal with stakeholders in
KEY RESPONSIBILITIES: To deliver operational experience and excellence Excellent people / Team Management skills. Develop key metrics and reporting aids that
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Responsibilities**:- Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company.-
**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Responsibilities**- You will be performing regular Quality audits based on accepted standards in sampling to ensure delivery is consistent and at par with
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting
Eastwood, QC - Associate Quality Head - BPO Developing and implementing the Quality department's strategies to ensure it meets the business requirements and
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting
**Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!****Duties and
Job DescriptionCore Mission: Measure how effectively frontline agents execute policies and procedures, make decisions, use resources at their disposal, and
JOB RESPONSIBILITIES- Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
We are searching for a hardworking Operations Support Manager to join our all-star team at iCONNECT CONVERGENCE INC (ICONN) in Quezon City. Growing your career
**Minimum Qualifications**:Atleast 2 to3yrs of QA experiencePreferably with BPO experience under a healthcare or insurance projectExcellecent English
Senior Operations Manager (Ortigas & Anonas) Quezon City, Philippines Posted 11 days ago About TaskUs: TaskUs is a provider of outsourced digital services and
**_*This job position is being sourced for on behalf of SupportNinja, which has recently merged with Bolton._****What you will do**:- Deal with stakeholders in