We are in search of a strategic Agent, Guest Services to join our vibrant team at Melco Resorts & Entertainment in Manila. Growing your career as a Full Time
**SUMMARY**: QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting
** Willing to on-board first as an Agent and be familiar with the accounts and process for more or less 3 months before being a QA ** **-** **We offer**: -
Job summary Join Our Client's International Team and Transform the Debt Collection Industry! Exciting position for a Quality Analyst Tap into the global
Job summary Seeking a diligent and experienced Quality Analyst to join our team Role focuses on evaluating digital and voice interactions for compliance Play a
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
Job summary Join Our Client's International Team and Transform the Debt Collection Industry! Step out of your comfort zone and set foot on a transformative
Company Description Who are we? TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.
Company Description Who are we? TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.
Korean Senior Quality Analyst Industry: IT/BPO Company Salary: Php 100,000 Location: BGC, Taguig Work Schedule: Shifting schedule, Weekends Day off (2 days
JOB RESPONSIBILITIES - Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and