Call Center Agent Quality Assurance Jobs

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

Job summary The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable)

Job summary Quality Specialist Perform duties required of Quality Coach Regular interaction with LOB Client Job seniority:entry level Responsibilities •

Job summary Team Lead position in a Business Process Outsourcing Company Responsible for managing small to large teams and providing direct customer support

Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting

JOB RESPONSIBILITIES - Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

Job summary Join Our Client's International Team and Transform the Debt Collection Industry! Be part of a transformative journey as a Senior QA Contribute to

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting

Job summary Join Our Client's International Team and Transform the Debt Collection Industry! Break beyond your bubble and be part of a transformative journey

**SUMMARY**: QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and

Job Overview: A Call Center Agent works in a customer service center handling inbound or outbound calls on behalf of a company. They assist customers with

Job summary The role consists of running reports, analyzing data, and providing recommendations to the client. Team members must work closely together and meet