**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
About the role: We are seeking a detail-oriented and experienced Customer Service Quality & Trainer - Associate Helpdesk to join our Associate Helpdesk team.
Job DescriptionWTW is looking for an experienced Quality Analyst. This role will adhere to and promote quality assurance methods and procedures to ensure all
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
We are searching for a meticulous Team Leader to join our dynamic team at TSA Group in Pasay. Growing your career as a Full Time Team Leader is an awesome
Company Description **Who are we?** TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer
**SUMMARY**: QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent
KNOWLEDGE, SKILLS, & ABILITIES 1. Willing to be trained 2. Can prepare reports. 3. Can work with a team with minimum amount of supervision. 4. Has the ability
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
** Willing to on-board first as an Agent and be familiar with the accounts and process for more or less 3 months before being a QA ** **-** **We offer**: -