JOB RESPONSIBILITIES: 1. Monitor and evaluate calls based on Company's specific criteria. 2. Escalate and communicate detailed information about calls
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
Qualifications -Has six to eight (6-8) years overall experience in Quality Assurance management in the BPO industry -With at least 4 years experience as a
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and
Job summary Leading the Quality team Developing and implementing performance management strategies Driving performance optimization Job seniority:mid-to-senior
Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for
Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits, performing error RCA and providing
Full-time Company Description SGS is the leading Inspection, Testing, Verification and Certification company. Job DescriptionPRIMARY RESPONSIBILITIES As a
Job summary Quality Manager (Onsite) Alabang, Muntinlupa 6+ years experience in Quality (4+ years as a Quality Supervisor) in a BPO setting Full Time | 7PM to
JOB RESPONSIBILITIES: 1. Monitor and evaluate calls based on Company's specific criteria. 2. Escalate and communicate detailed information about calls
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and
Job summary Quality Assurance Supervisor (Travel Account) Supports Transaction Monitoring and Sales Verification Responsible for staff development and account
Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for
Job summary The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable)
Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits, performing error RCA and providing
JOB RESPONSIBILITIES: 1. Monitor and evaluate calls based on Company's specific criteria. 2. Escalate and communicate detailed information about calls
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
**JOB IDENTIFICATION** Job Title **:Quality Control and Sanitation Supervisor** Department **:Supermarket** Division **:Store Operations** **JOB SUMMARY**: The
Manages processes based on established performance standards, service & quality levels Implement full adherence to existing tools used to measure performance