Job summary The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable)
Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits, performing error RCA and providing
JOB RESPONSIBILITIES: 1. Monitor and evaluate calls based on Company's specific criteria. 2. Escalate and communicate detailed information about calls
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
**JOB IDENTIFICATION** Job Title **:Quality Control and Sanitation Supervisor** Department **:Supermarket** Division **:Store Operations** **JOB SUMMARY**: The
Manages processes based on established performance standards, service & quality levels Implement full adherence to existing tools used to measure performance