Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
Description Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews,
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and
Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and
Description Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews,
Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and
Description Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews,
Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and
Description Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews,
Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
We are desiring to recruit a hardworking Quality Supervisor (PH) to join our collaborative team at Asurion in Santa Rosa City, Laguna. Growing your career as a
Key Accountabilities: Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and
Call Center Specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
We are looking for an organized Quality Assurance Senior Specialist to join our vibrant team at Teletech in Santa Rosa City, Laguna. Growing your career as a
We are eager to add a resilient Quality Assurance Specialist to join our productive team at Teletech in Santa Rosa City, Laguna. Growing your career as a Full