It Quality Analyst

The Market Risk Reporting Officer will be part of the Market Risk Control and Data Analytics (MRCDA) team and will play a key role in ensuring the integrity of

The Market Risk Reporting Officer will be part of the Market Risk Control and Data Analytics (MRCDA) team and will play a key role in ensuring the integrity of

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do

The Business Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating

We are Hiring: Senior Manual Quality Analyst (Sr. QA)Ensures that business requirement specification are analyzed and understood properly and able to translate

Job DescriptionEssential Functions/Responsibilities• Provides coaching and mentoring to agents in order for them to improve on their performance andthe

Requirements:2-3+ years' experience in calling process.With RCM experienceCan start immediatelyJob Responsibilities:Random Transactional Monitoring –

Qualifications:º College degree or relevant experience in education, communication or quality assurance preferred. (Open to undergraduates with relevant

Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best