WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
Minimum of 3+ years of WFM Experience with RTA and SchedulingWorking knowledge with WFM Scheduling tools (IEX, Verint, etc)Amenable to work onsite, and do
Minimum of 2 – 5 years' experience in Workforce ManagementKnowledgeable with different WFM Tools such as but not limited to IEX, Verint, and CXOneFull time
WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
• At least 1-2 years of workforce scheduler experience• Experience with applications such as CMS Avaya Supervisor/eWFM /IEX/Genesys/Calabrio• Strong
• 2 to 3 years of experience as a Real Time Analyst in a BPO setting.• Experience in using the following tools: eWFM, Blue Pumpkin/Impact 360, Genesys or
WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
Basic Functions? Responsible for managing staffing models and scheduling processesRole & Responsibilities? Manage the scheduling process of the program.?
Location: Muntinlupa City/Quezon CityBasic FunctionsResponsible for managing staffing models and scheduling processesRole & ResponsibilitiesManage the
- 2+ year of hands-on experience in WFM in a call center inbound voice process- 1+ year of Scheduling experience using any of the following tools - eWFM, Blue
• At least 1-2 years of workforce scheduler experience• Experience with applications such as CMS Avaya Supervisor/eWFM /IEX/Genesys/Calabrio• Strong
• 2 to 3 years of experience as a Real Time Analyst in a BPO setting.• Experience in using the following tools: eWFM, Blue Pumpkin/Impact 360, Genesys or
WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
Basic Functions? Responsible for managing staffing models and scheduling processesRole & Responsibilities? Manage the scheduling process of the program.?
FUSION BPO SERVICES PHILS. INC. Company Overview With 14 years of experience serving 100+ clients across all industries, Fusion BPO Services Group
Basic Functions? Responsible for managing staffing models and scheduling processesRole & Responsibilities? Manage the scheduling process of the program.?
• At least 1-2 years of workforce scheduler experience• Experience with applications such as CMS Avaya Supervisor/eWFM /IEX/Genesys/Calabrio• Strong
WORK LOCATION: TaguigWORK SCHEDULE: Shift timings 8:30 PM - 5:30 AM MNL mostly | Monday - Saturday | Should be open for rotational shifts as and when
- 2+ year of hands-on experience in WFM in a call center inbound voice process- 1+ year of Scheduling experience using any of the following tools - eWFM, Blue