Are you a customer service superstar who thrives on helping others and excels at connecting with people? Do you have a knack for smooth, professional
This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for
Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems,
About the RoleAs an AI Agent Enablement Designer, you'll work hand-in-hand with Subject Matter Experts (SMEs) and our Training team to design, implement, and
About the RoleAs an AI Agent Enablement Designer, you'll work hand-in-hand with Subject Matter Experts (SMEs) and our Training team to design, implement, and
Position Summary The Senior Real-Time Analyst (RTA) plays a critical role in ensuring the smooth and efficient operation of the contact center or customer
Join our CP360 Family, today! From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!
PRINCIPAL DUTIES/ RESPONSIBILITIES: Team Leader QA is required to oversee the day-to-day operational activities of production teams reporting directly to
Job Title: Quality Consultant (Temporary Project Role - BPO)Location: Philippines (US Healthcare Hybrid Process: Back Office + Voice)Role Type: Temporary
We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west
Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products and services through various channels (voice,
Job Summary/ Overview: Each agent must answer customers' inquiries about the account's different types of products and services through various channels
Lead Virtual Services Sales Representative deploys sales activities 100% remotely (e.g.phone, e-mail and social media) with customers in order to develop and
Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to
POSITION OVERVIEW MCI is seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills. The right
POSITION OVERVIEW MCI is seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills. The right
Lead Virtual Services Sales Representative deploys sales activities 100% remotely (e.g. phone, e-mail and social media) with customers in order to develop and
Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to
Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to