Call Center Agents Business Management

We are currently seeking an ACCOUNT SUPERVISOR for an onsite assignment (graveyard shift). Qualifications:Minimum two years of supervisory experience in a BPO

We are currently seeking anACCOUNT SUPERVISORfor an onsite assignment (graveyard shift). Responsibilities: * Oversee a team of customer service agents for our

TheWorkforce Scheduleris responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on

TheWorkforce Scheduleris responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where

Role Details Contract Duration:Permanent Position type and schedule:Full-time. Flexible availability to work any shift Training Schedule:Flexible availability

Job Summary: Be More at iQor! We are currently seeking a Supervisor Training and Quality who will play a key leadership role to oversee various training and

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west

Job Summary: Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the

Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing

Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing

Job Summary: Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the

Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing

Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing

TITLESpeech Business Analyst - Speech Analytics DESCRIPTIONThe Speech Business Analyst is responsible for the analysis and tracking of customer

Role DetailsContract Duration: PermanentPosition type and schedule: Full-time. Flexible availability to work any shiftTraining Schedule: Flexible availability

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites. Reviews client's half -hour staffing report