The Call Center Manager/Director will be responsible for overseeing the overall operations and strategic direction of the call center.This role is critical in
OVERVIEW SUMMARY Tired of the same toxic BPO environment? Hate your commute? Feeling like there's no room for growth because your management team does not
Axos Bank About This Job The Consumer Deposits Contact Center, Team Lead position is a full-time role based in our Manila office. The candidate fulfilling this
Select how often (in days) to receive an alert: Create Alert This Senior Director of Operations role requires a strategic, innovative, multi-talented leader
The Training & Development Manager designs and develops training programs & processes, implements training programs, and works with training providers to
Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push
PRINCIPAL DUTIES/ RESPONSIBILITIES: Team Leader QA is required to oversee the day-to-day operational activities of production teams reporting directly to
We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west
Job Title: Quality Consultant (Temporary Project Role - BPO)Location: Philippines (US Healthcare Hybrid Process: Back Office + Voice)Role Type: Temporary
Customer Service Quality Assurance OfficerBe #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We
About the RoleAs an AI Agent Enablement Designer, you'll work hand-in-hand with Subject Matter Experts (SMEs) and our Training team to design, implement, and
About the RoleAs an AI Agent Enablement Designer, you'll work hand-in-hand with Subject Matter Experts (SMEs) and our Training team to design, implement, and
Location: BGC TaguigSchedule: ShiftingSet-Up: HybridSalary: 45,000 PHP (Negotiable depends on the experience)Nityo Infotech is on the lookout for talented
Location: BGC TaguigSchedule: ShiftingSet-Up: HybridSalary: 45,000 PHP (Negotiable depends on the experience)Nityo Infotech is on the lookout for talented
Description Specific duties & responsibilities: Drives business results via engaged employees. Initiates survey action planning to increase engagement,
PLEASE ATTACH YOUR CV/RESUME-DUTIES & RESPONSIBILITIES:• Shall deliver continuous training and development programs for the agents• Develop and deliver
Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment. Essential
ChatGPT 4o miniLog inYou said:Call center ChatGPT said:ChatGPTA call center is a centralized office or facility used by companies to handle customer service,
ChatGPT 4o miniLog inYou said:Call centerChatGPT said:ChatGPTA call center is a centralized office or facility used by companies to handle customer service,
Summary:We are seeking a detail-oriented Workforce Management Specialist (Voice) to join our team. This role is critical for optimizing the scheduling and