**Position**: Outbound Call Agent **Reporting to**: Team Lead/Department Head **Department**:Business Dev, Acquisition and Sales **Mission**:Ensure that all
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
The **Customer Service - Inbound Advocate **support the communication between our MedRisk Network Providers and the referring Workers Compensation
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where
About the job CS Inbound Advocate START THE MID YEAR WITH A NEW CAREER AT MEDRISK PHILIPPINES, INC! MedRisk, Inc -- a leading provider of managed physical
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
JOB RESPONSIBILITIES - Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
Job summary Seeking dynamic and experienced individual for Workforce Management Manager (Real-Time) Passionate about optimizing contact center performance and
QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
We are searching for a resourceful PHL Workforce/Real Time Analyst to join our exceptional team at Carenet Health in Makati. Growing your career as a Full Time
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
**Position Summary** Inbound Advocates support the communication between our MedRisk Network Providers and the referring Workers Compensation Adjusters/Nurse
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer