Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment. Essential
Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment. Essential
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
Position: Senior Role Work Type: Full-time Set-up: Permanent WFH Schedule: Night Shift (6 pm to 3 am - can be flexible) Office Location: Global One, Eastwood,
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Customer Service Representative working
Operations Team Lead (pioneer Australian account) Supervisors/Team Leaders (Call Centre & Customer Service) • Lead and deliver complex client engagements
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
We are eager to add a diligent Tactical Analyst to join our innovative team at Global Payments in Quezon City. Growing your career as a Full Time Tactical
**Business Analyst** This role shall be responsible for structuring data, review and analysis of information and documenting processes for the use of the
Job summary Voice and Non Voice support provided to customers. Primary escalation contact for Account Leaders. Provide account-specific KPI/SLA/SLO reporting
**Business Analyst** This role shall be responsible for structuring data, review and analysis of information and documenting processes for the use of the
equirements & Qualifications: - Prior experience in intraday management, working with workforce management tools (e.g., Aspect eWFM, Nice IEX, Verint, etc.),
TITLESpeech Business Analyst - Speech Analytics DESCRIPTIONThe Speech Business Analyst is responsible for the analysis and tracking of customer
Job Title:CNX2023 Delivery Operations GVPKPJob DescriptionVoice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical
Job Title:Delivery Operations_ GVPDAJob DescriptionVoice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical
Quality Supervisor PURPOSE OF THE ROLE:.This role is responsible for customer satisfaction and quality assurance in accordance with the client and Majorel
We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west
Job Title:Delivery Operations Mgt - Luzon - Cherry - 2023Job DescriptionVoice and Non Voice support provided to customers. Our services include Level 1 and
Job Title:Delivery Operations Mgt - Luzon - Tonichi - 2023Job DescriptionVoice and Non Voice support provided to customers. Our services include Level 1 and