**Minimum Qualifications**:Atleast 2 to3yrs of QA experiencePreferably with BPO experience under a healthcare or insurance projectExcellecent English
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance
**Swak BPO Corp.** is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with
Company Profile: A globally owned company that catering over 800 clients. They provide consultancy services for back-office need, digital, Information
**Qualifications**:- **Bachelor's degree holder**:- Must have at least **3 years of experience in Customer Service**:- Must be a **Subject Matter Expert
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Responsibilities· Monitors all interactions and ensures accuracy of the same with on-time/immediate feedback to the floor.· Coordinates and facilitates call
At least 3 Years of experience as a supervisor.- At least 2 Years of experience on the Sprint / T-Mobile Project.- Ability and patience to handle difficult
QUALIFICATIONS• At least one (1) year experience as a Communication Skills Coach, Quality Analyst, CommunicationSkills Trainer, or Communications Quality
QUALIFICATIONS•At least one (1) year experience as a Communication Skills Coach, Quality Analyst, Communication Skills Trainer, or Communications Quality
**Responsibility / Activity**- Prepares new representatives by conducting orientation to CS/SRT process.- Conduct role-playing activities to develop customer
Brief Description of Duties:This team is focused on both compliance audit risk management functions which have the most impact on the organization. The role of
**Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!****Duties and
Responsibilities:- Participates in design of call monitoring formats and quality standards.- Performs call monitoring and provides trend data to site
• Must have at least 2 years of QA experience in handling a healthcare account in a BPO company• Must be proficient in English• Schedule: Shifting
Job Description:- Manages processes based on established performance standards, service & quality levels- Implement full adherence to existing tools used to
Enshored is seeking qualified reporting analysts who can provide strategic insights to maximize the operation's productivity.**Essential Duties and
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and