**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance coverage- Performance reviews & annual ...
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance coverage- Performance reviews & annual ...
**Swak BPO Corp.** is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our ...
Company Profile: A globally owned company that catering over 800 clients. They provide consultancy services for back-office need, digital, Information technology solutions and other ...
**Qualifications**:- **Bachelor's degree holder**:- Must have at least **3 years of experience in Customer Service**:- Must be a **Subject Matter Expert (SME)****Responsibilities**:- Work with the ...
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and coach direct reports for an effective ...
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service Representative (CSR), as defined by both ...
Responsibilities· Monitors all interactions and ensures accuracy of the same with on-time/immediate feedback to the floor.· Coordinates and facilitates call calibration/training sessions for call ...
At least 3 Years of experience as a supervisor.- At least 2 Years of experience on the Sprint / T-Mobile Project.- Ability and patience to handle difficult customers.- Knowledge of billing ...
QUALIFICATIONS• At least one (1) year experience as a Communication Skills Coach, Quality Analyst, CommunicationSkills Trainer, or Communications Quality Coach in a BPO company• 1-2 years BPO ...
QUALIFICATIONS•At least one (1) year experience as a Communication Skills Coach, Quality Analyst, Communication Skills Trainer, or Communications Quality Coach in a BPO company•1-2 years BPO ...
**Responsibility / Activity**- Prepares new representatives by conducting orientation to CS/SRT process.- Conduct role-playing activities to develop customer service and chat support skills.- ...
Brief Description of Duties:This team is focused on both compliance audit risk management functions which have the most impact on the organization. The role of the OET Analyst is to provide support ...
**Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!****Duties and Responsibilities**:- Executes process ...
Responsibilities:- Participates in design of call monitoring formats and quality standards.- Performs call monitoring and provides trend data to site management team.- Uses quality monitoring data ...
• Must have at least 2 years of QA experience in handling a healthcare account in a BPO company• Must be proficient in English• Schedule: Shifting schedule (including weekends) and may work ...
Job Description:- Manages processes based on established performance standards, service & quality levels- Implement full adherence to existing tools used to measure performance (Productivity; ...
Enshored is seeking qualified reporting analysts who can provide strategic insights to maximize the operation's productivity.**Essential Duties and Responsibilities**Prepare and maintain statistical ...
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and coach direct reports for an effective ...
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and coach direct reports to establish an ...