Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to
Senior Director is responsible for management of the Regional Centers for Patient Services. Responsibilities include management of the Scheduling, Admissions
Job Responsibilities:Respond promptly to customer inquiries and concerns via phone, emails, or chat. Resolve customer issues and complaints effectively and
Position Summary The Senior Real-Time Analyst (RTA) plays a critical role in ensuring the smooth and efficient operation of the contact center or customer
OVERVIEW SUMMARY Tired of the same toxic BPO environment? Hate your commute? Feeling like there's no room for growth because your management team does not
Workforce Management Director Job Description: You will be responsible for directing, planning, organizing, and coordinating all aspects of Workforce
At Support Services Group we are looking for an experienced WFM Enablement Manager to oversee the WFM Enablement function, focusing on optimizing workforce
Transcom is looking for talented individuals like you to join our awesome team! Be the next Real Time Analyst for our Transcom Iloilo site.Join our Transcom
PURPOSE AND DESCRIPTION The Workforce Management Analyst is responsible for monitoring real-time call queues and staffing levels, taking appropriate actions to
Consultant Title: Stakeholder Engagement ConsultantPeriod of Performance: Twelve (12) monthsLevel of Effort: 10 days/month or a total of 120 days per
Salary TBD 19/F Robinsons Summit Center, Ayala Ave., Makati City, Philippines QUALIFICATIONSAt least an undergraduate degree or equivalent work
Digital Technology Solutions > Digital Employee Experience & Infrastructure as a Service > Core Infrastructure & Network Core Infrastructure & Network is part
Opportunity Join a multinational equipment designer and manufacturerLead a key part of the businessAbout Our Client The client is a US-based equipment designer
The team is under the Global Finance of Vestas Shared Service Centre. The Finance Shared Service Center is comprised of various Finance functions that support
This role is accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to
Describe the Department Do you want to be part of a Global Infrastructure Operations Engineering Team? We are looking for a Wireless Network Engineer to join
Executive/ Senior Executive, Analytics & InsightsEmployment Type: Full-timeNielsenIQ Customer Success places our customers at the heart of everything that we
Join our CP360 Family, today! From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!
Technical Account Manager - German SpeakingJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software,
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