Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation,
·Monthly/Annual Target ·Retain Existing Business of Metrobank (Renewal) and Orix ( Renewal ) accounts ·New Business (Solicitation) ·APE ·Cross-Selling
Remarks: Requisition part of CSE approved new vacancies under Customer Engagement (2 Jr SROs) Job Purpose: Evaluate, resolve and manage formal customer
Manage, assess and reports service level performance of the assigned ITIL processes and the related service management tools. The role will handle the
Reviews required documents submitted by the insured to verify compensability of the claim. Reviews parts for comparative assessment if repairs to be done at
Job Purpose The main duty includes defining and implementing the overall vision of Life and Health Claims in managing various initiatives aimed at enabling the
Job Purpose : The successful Life Claims Senior Officer is responsible for a deeper investigation of insurance claims to ensure accuracy and prevent fraud,
Responsible for providing end-to-end customer servicing to AXA Distributors using AXA Angel in MABI Address distributor queries on policy, billing, payment,
As may be assigned, the following are the major processes or functions of a Distributor Compensation and Benefits Officer Computes distributor's compensation
Primarily responsible for ensuring that distributor requests and other licensing-related tasks are completed correctly and timely. Also responsible for
We are in need of a resourceful Demand and Supply Planning Specialist to join our innovative team at Toyota Motor Philippines Corporation in Manila. Growing
Job Description: Directly responsible for the adjudication and approval of death, critical illness, TPD, Hospitalization benefit of all individual and group
Job Purpose Lead customer experience (CX) research and deep dive customer studies aimed to develop the current and ideal customer journey per Customer MOT per
Job Purpose ·Directly responsible for handling claims appeals and complaints from internal and external customers within the agreed turnaround time in
Branch Operations Specialist Job Purpose: To provide operational services in the service centers in relation to inquiries for New Business and Aftersales
1. Promptly answer inbound calls and emails from customers/distributors/providers who are looking to get a pre-approval for an availment/claim on a health
Job Purpose: To provide operational services in the service centers in relation to inquiries for New Business and Aftersales transactions and requests, receipt
Job Purpose Define, document, facilitate and coordinate the Payments, Reconciliation, and Facilities project management framework from building requirements,
JOB DESCRIPTION ·Monthly/Annual Target ·Retain Existing Business of Metrobank (Renewal) and Orix ( Renewal ) accounts ·New Business (Solicitation) ·APE