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Purpose of the position: Oversees current week schedule adjustment, real:time monitoring, tracking, documenting, communicating, and reporting on multiple
ESSENTIAL FUNCTIONS: Intraday ManagementMaximize call outs of agents' behavior and non adherence based on approved documentation from Operations and WFM
Mandaluyong, National Capital Region (NCR), PH, 1555 Description: ESSENTIAL FUNCTIONS: Intraday Management Maximize call outs of agents' behavior and non