**JOB DESCRIPTION**v **Time Management Perform run-through on all tickets twice daily (start and end of day)**v **Monitor and respond quickly to incoming
Provide level-1 support to all system users in accordance with the established processes- Record and monitor technical & procedural issues through IT Ticketing
URGENT #HIRING for IT Service Desk | Help Desk can START ASAP**Job Summary**:We are looking for a personable, experienced Customer Service and Technical
Provides first-line investigation and diagnosis- Resolves and closes incidents/service request as per help desk procedures & allocated timelines- Escalates
Work Set-Up: Fully On-site Work Schedule: Rotational EST Hours Job Details: The Technical Trainer position owns the responsibility of successfully running the
**JOB DUTIES AND RESPONSIBILITIES**:- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based
Duties and Responsibilities1. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective stepsvia phone
Job Description Work on assigned Service Tickets in line with associated SLAu0027s. Create tickets for any work assigned to you via email, phone, or verbally.
**RESPONSIBILITIES**:- Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.- Diligently attends to assigned tickets
Manages all the service requests through in collaboration with IT helpdesk and internal requests.- Performs initial business requirements gathering for any
We are on the lookout for a focused Technical Support Engineer to join our high calibre team at E-Infomedia Solutions in Taguig. Growing your career as a Full
1. Provides first line Helpdesk support to end-users, and logs, prioritizes, categorizes, and escalates incidents as may be required.2. Identifies and resolve
Responsibilities:• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.• Handle live site incidents for Support, from
**Duties and Responsibilities**:- Manages all the service requests through in collaboration with IT Helpdesk and interal requests- Helps facilitate the
**_Company Overview: _**Airclass, headquartered of UK in London, is the world's largest one-on-one online tutoring service with more than 500,000 students
Job description**JOB DESCRIPTION**? Provides first line Helpdesk support to end-users, and logs, prioritizes, categorizes, and escalates incidents as may be
We have an exciting opportunity for an experienced **SharePoint Technical Consultant** to work dayshifts. You must be WFH capable with strong internet
**Job Qualifications**:- At least 6 months - 1 year of working experience as Service Desk Support/Staff, First or Second level Technical Support Engineer.-
**What's in it for you**:- HMO on Day 1 & Life Insurance- Certifications: (Shouldered by the company) MCSE, CCNA, CCNE, etc- Other exciting benefits provided
Identify and diagnose issues and problems- Categorize and record reported queries and provide solutions- Support problem identification- Advise users on