Strategic Networks

Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.Over-all responsible for the

Domain: Baseline ConfigurationDocument existing configuration and policies on Security toolsDomain: Security PolicyAssist in the Development and execution of

Provide comprehensive support for POS software, systems, and hardware. Troubleshoot and resolve issues with POS terminals, including appearance checks,

Provide comprehensive support for POS software, systems, and hardware. Troubleshoot and resolve issues with POS terminals, including appearance checks,

Provide comprehensive support for POS software, systems, and hardware. Troubleshoot and resolve issues with POS terminals, including appearance checks,

Technical Writer Domain: Baseline ConfigurationDocument existing configuration and policies on Security toolsDomain: Security PolicyAssist in the

Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). Experience in Windows &

Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).Experience in Windows &

As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related issues. Your goal will be to achieve first-call

Manage and Implement ITSC Access Requests on clients' managed security devices. Manage and monitor all installed systems and infrastructure to ensure the

Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).Experience in Windows &

Upgrade legacy applications to conform with company infrastructure standards.Conduct root cause analysis on application issues and provide recommendations in

Upgrade legacy applications to conform with company infrastructure standards.Conduct root cause analysis on application issues and provide recommendations in

Professionally handles high volume inbound calls to quickly identify and resolve customer issuesPresents new products and servicesEnhance customer experience