Company Profile: A Fortune 500 company popularly known all over the world that provides customer engagement services like finance and accounting, information
Provide level-1 support to all system users in accordance with the established processes- Record and monitor technical & procedural issues through IT Ticketing
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate the platform and understand customer needs, gather information,
Job Description:This position will:- Provide technical support to internal and external (Clients and CBPS Field) for software solutions utilizing Canon's
Key Accountabilities: Handle incoming calls with professionalism and efficiency Triage issue based on knowledge base articles within ITIM tool Escalate issues
Manage a team of junior helpdesks- Support and motivate the team in terms of achieving the ticketing Service Level Agreement (SLA)- Manage team's KPI and
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate- Identify and escalate situations requiring urgent attention.-
**General Duties**:- Work closely with lead consultants with system implementations & projects;- Ensure that all timesheet entry is properly submitted;-
_**WHY JOIN OUR TRANSEC TEAM?**_- **_Great working environment with work-life balance_**:- **_Healthcare & life insurance coverage_**:- **_Performance reviews
Provide level-1 support to all system users in accordance with the established processes- Record and monitor technical & procedural issues through IT Ticketing
K ey Accountabilities: Handle incoming calls with professionalism and efficiency Triage issue based on knowledge base articles within ITIM tool Escalate issues
Posted 2 months ago and deadline of application is on 23 Mar Recruiter was hiring 8 days ago Job Description About Boldr ? Boldr is the first global B-Corp
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate the platform and understand customer needs, gather information,
Job Description:This position will:- Provide technical support to internal and external (Clients and CBPS Field) for software solutions utilizing Canon's
Manage a team of junior helpdesks- Support and motivate the team in terms of achieving the ticketing Service Level Agreement (SLA)- Manage team's KPI and
We are looking to hire a meticulous Enterprise ERP Architecture & Infrastructure Team lead to join our experienced team at Optimum Source in Taguig. Growing
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate- Identify and escalate situations requiring urgent attention.-
**General Duties**:- Work closely with lead consultants with system implementations & projects;- Ensure that all timesheet entry is properly submitted;-
_**WHY JOIN OUR TRANSEC TEAM?**_- **_Great working environment with work-life balance_**:- **_Healthcare & life insurance coverage_**:- **_Performance reviews
Provide level-1 support to all system users in accordance with the established processes- Record and monitor technical & procedural issues through IT Ticketing