Service Manager Itil

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status

Implement and manage release processes for code through development, test, and production environment.Work collaboratively with all participants in software

Stealth Monitoring is looking for talented individuals like you! Be the next DevOps Manager.We are looking for an DevOps Manager to oversee our companyâs

Responsibilities:• Monitoring and maintaining the health and performance of SAP systems and applications.• Planning and executing upgrades and migrations

Responsibilities:Proactively recommends actions to maximize resource utilization and to reduce mean resolution time to customer issues. Thinks strategically

Responsibilities:Achieving SLAs and minimizing SLA breaches. Monitori service level agreements ensuring SLA are met Escalates potential service level breaches

Responsibilities:Achieving SLAs and minimizing SLA breaches. Improving internal customer satisfaction through NPS surveys and other customer sat reviews.

Position Summary:The Tier I Help Desk Technician is responsible for performing routine troubleshooting, and incident handling procedures while maintaining

Stealth Monitoring is looking for talented individuals like you! Be the next Application Support Manager.We are looking for an Application Support Manager to

Job Description Details: Performs the process of identifying, recording, classifying and progressing Problems through investigation and diagnosis until either

Details:Job DescriptionPerforms the process of identifying, recording, classifying and progressing Problems through investigation and diagnosis until either

DetailsJob DescriptionJob Responsibilities Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk, Security

General Duties Collaborate with cross-functional teams to develop and implement platform governance policies and procedures. . Define platform governance KPIs

Job DescriptionNetwork Operations Center - IT Specialist Position target: . Ensuring stable operation of IT systems under his responsibility . Providing

Helping the country embrace the digital lifestyle is what we do – help us achieve this with your analytical mind and tech-savviness. Start your future today

What you will do:Genesys applications and systems support/administration in a multi-cultured environment Resolution of Genesys production platform incidents

A. Incident & Problem Management • Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved. • Ensures the

Location: Home:Based : Philippines Position Summary: The Senior NOC Engineer is responsible for handling Level Three support for the entire Bentley