Service Desk Analyst

• College Undergraduate/Bachelor's degree in any field• At least 1-2 years' service desk experience with Service Now background in a BPO setting• Must

Responsibilities: • Develop new reports as required and maintain existing reports for Service Desk and TEM.• Implement data collection systems and other

• College Undergraduate/Bachelor's degree in any field• At least 1-2 years' service desk experience with Service Now background in a BPO setting• Must

Description Our client:As digital transformation continues to accelerate, our client is at the centre of this change-supporting their client's digital

Responsible for the day-to-day supervision of our IT Service Desk Team including work and attendance monitoring, and ensuring that all requests for service

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: PasaySchedule: Rotating shiftSalary Offer: Php33,000 basic

• Responsible for the day-to-day supervision of our IT Service Desk Team including work and attendance monitoring, and ensuring that all requests for service

Key Skills:Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best

Job DescriptionA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business

Basic Qualification:Must possess strong quantitative, analytical and technical aptitude skills.Must possess the ability to effectively, accurately and

Basic Qualification:Must possess strong quantitative, analytical and technical aptitude skills.Must possess the ability to effectively, accurately and

Job Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: PasaySchedule: Rotating shiftSalary Offer: Php33,000 basic

Technical Helpdesk Analyst may perform one or more of the following:• Troubleshoots via the phone hardware, software, and network operating problems and

Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical

Technical Helpdesk Analyst may perform one or more of the following:• Troubleshoots via the phone hardware, software, and network operating problems and

Location: PhilippinesTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating

Job Details: Contract 6 monthsSalary: 1 year exp - 22-23k or 2 years exp – 24-25kRotational shift: Day, Mid, Night Shift (shift schedules can only be