Scheduler

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.List of vacant positions: (HIRING)Customer Service

Minimum Requirements: - Bachelors Degree or at least 1 year in College- At least 2 years of hands-on experience in WFM in a call center inbound voice process-

MAIN RESPONSIBILITIESIndustrialization (analysis/development)Analyze, implement and test new job flows for new ApplicationsImplement flows between

Location: Muntinlupa City/Quezon CityBasic FunctionsResponsible for managing staffing models and scheduling processesRole & ResponsibilitiesManage the

MAIN RESPONSIBILITIES:1. Scheduling software administration and support: review/test/deploy new software versions, pro-actively follow-up on the platforms

Industrialization (analysis/development) • Analyze, implement and test new job flows for new Applications • Implement flows between application •

WFM- MIS Lead - Need someone who has MIS experience and not as an RTA or scheduler from another BPO company.-Should have minimum of 5 years work

Define, design, build, and enhance business intelligence solutions.In your new role you will:Operational support for Global Production Data Warehousing

- 2+ year of hands-on experience in WFM in a call center inbound voice process- 1+ year of Scheduling experience using any of the following tools - eWFM, Blue

Available locations: Clark/BGC/AlabangWorkforce Analyst – Scheduler is responsible in creating forecasts, scheduling, capacity planning and other workforce

• At least 1-2 years of workforce scheduler experience• Experience with applications such as CMS Avaya Supervisor/eWFM /IEX/Genesys/Calabrio• Strong

Qualifications:> College Graduate or completed at least 1 year in college> 2 to 4 years of hands-on experience in WFM in a call center inbound voice process>

Functions:Provide second-level support for assigned production-related application incidents within established service level requirements and application

REQUIREMENTS:Graduate of Civil Engineer.With or without experience (but experience with Australian Standard is also an advantage).JOB DESCRIPTIONReview

Create all project scheduling and design agreements Ensure all information in a project plan is accurate and updated as needed Assess employee hours spent on

Are you thrilled about delivering outstanding customer service? We're hiring a vibrant WFM Scheduler to join our team in Pasay - Mall of Asia.Your Key

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our services.How you can make a

Qualifications:Proficiency in AI and machine learning, with a strong grasp of algorithms and data structure optimization.A knack for developing sophisticated

Are you thrilled about delivering outstanding customer service? We're hiring a vibrant WFM Scheduler to join our team in Pasay - Mall of Asia.Your Key