Position Summary :This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls,
Position Summary : This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls,
Position Summary : Train and facilitate adult classroom training in support of client programs to ensure superior workforce preparation; specifically with
Position Summary : The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable)
Position Summary : The Quality Manager oversees the Contact Center Quality program and provides direct support for Transaction Monitoring requirements, or
Position Summary :Train and facilitate adult classroom training in support of client programs to ensure superior workforce preparation; specifically with
Position Summary : This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls,
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer