Job Overview:We are seeking a detail-oriented and highly motivated Non-Voice Process Associate to join our dynamic team. In this role, you will be responsible
We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west
Position Summary The Senior Real-Time Analyst (RTA) plays a critical role in ensuring the smooth and efficient operation of the contact center or customer
Join our CP360 Family, today! From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!
Job Title: Quality Consultant (Temporary Project Role - BPO)Location: Philippines (US Healthcare Hybrid Process: Back Office + Voice)Role Type: Temporary
PRINCIPAL DUTIES/ RESPONSIBILITIES: Team Leader QA is required to oversee the day-to-day operational activities of production teams reporting directly to
Team Lead, Vertical MarketsLocation: Quezon City, Metro Manila, PhilippinesTime Type: Full timePosted: 30+ Days AgoJob Requisition ID: R0038331Every day,
PURPOSE AND DESCRIPTION The Workforce Management Analyst is responsible for monitoring real-time call queues and staffing levels, taking appropriate actions to
Are you ready to POWER UP your skills? Take the leap and join Concentrix's League of TOP-NOTCH TALENTS! Prepare for an Extra-Ordinary Journey where you not
Job Desciption:- Facilitates BFSI training for employees on all aspects of client projects (new hire, progression and enhancement training)- Develops
Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment. Essential
POSITION OVERVIEW Job Title: Call Center Agent ( Collections Specialist) Job Type: Full Time; Graveyard Shift Location: San Fernando, Pampanga As a Collections
POSITION OVERVIEW MCBPO Operations Director rapidly growing, industry leading business process outsourcing and software development organization. As a high
Summary:We are seeking a detail-oriented Workforce Management Specialist (Voice) to join our team. This role is critical for optimizing the scheduling and
Customer support: Answering customer questions, resolving issues, and following up with customers Technical assistance: Troubleshooting products Sales:
Customer support: Answering customer questions, resolving issues, and following up with customers to ensure their issues are resolved Technical assistance:
Customer support: Answering customer questions, resolving issues, and following up with customersTechnical assistance: Troubleshooting productsSales: Making
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver
Are you one that AIMS HIGHER ? REACHES FARTHER when it comes to real-time management? Can you ACT BOLD? BE PASSIONATE with your impressive knowledge
Job Desciption: Facilitates BFSI training for employees on all aspects of client projects (new hire, progression and enhancement training)Develops curriculum