Monitoring the service levels on the floor, ensuring that the SLA is maintained. Report performance on daily basis and investigate unusual / undesirable
Plan, organize, lead, and control processes, people, and tools to deliver good customer experience within agreed speed, quality, and cost. Supervise
The IT Operations Associate will act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical
The IT Operations Associate will act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical
Certified and experiencedAre you certified to do electrical or mechanical repair? Have you worked in a facilities and maintenance role before? If yes, then you
Taking facilities operations up a notchMaintaining high-quality facilities operations is your top priority. To achieve this, you'll work closely with
At Pearson, we're committed to a world that's always learning and to our talented team that makes it all possible. From bringing lectures vividly to life to
Key accountabilities: (Associate Manager)External Talent • External Talent teams support all facets of labour (permanent and contingent) sourcing,
Job Overview: As a Collections Administrator, you will be responsible for contacting individuals or businesses with overdue balances and facilitating the
The Workforce Assessment Intern supports the Workforce Assessment Administrators and/or Workforce Assessment Advisor in the management of the team to provide
About Pearson Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200
Credit Risk Officer Role Overview and Purpose: Credit Risk Management will be responsible for managing the risk of Pearson's Accounts Receivable in all Global
COVERAGE: 5 MONTHS PERIOD Education and Experience Requirements: Minimum college or technical training preferred; or a combination of education and experience
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the
About the role: We are currently looking for a detail-focused individual to join our Scorer Management Team. In this role, you will provide exceptional inbound
About the role: We are currently looking for a customer-focused individual to join our Project Support Team. In this role, you will provide exceptional inbound
About the role: We are currently looking for a proactive and client-oriented Test Inspection Coordinator to join our dynamic team. As an integral part of our
About the role: The purpose of the role is to support the Head of Finance Operations, and Director of Credit & Collections by designing, developing and
About the role: We are looking for a skilled and motivated Customer Service Subject Matter Expert to lead a dynamic team in our new Associate Helpdesk. The
About the role: The Assessment Coordinator (AC) supports with the delivery of a range of subjects within our qualifications portfolio and is responsible for