APPLICATION REMINDER: We appreciate your interest in applying with Accenture. As you go along the recruitment process, we require everyone to complete their
What should you expect from us Competitive salary package - 5K HIre Bonus! This is an on-site role however, must be flexible to both working environments;
**Role Responsibilities**: - Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded - Understand and plan all
Job summary Responsible for monitoring and evaluating the flow of calls into call center for performance and efficiency. Job seniority:entry level
Accenture in the Philippines is currently looking for **Workforce / Real Time Analysts** who will be responsible in performing the following day-to-day tasks:
**About the Role** A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
**Job description**: The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**: The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines,
**About the Role**: Real Time Analysts are a key component of the success of Uber's Community Operations teams and responsible for assisting our PH COE's in
Qualifications: - High School Diploma required. Bachelor's Degree or undergraduate, with relevant work experience preferred. - 2 years of related
Qualifications: - 2+ years of experience working in a call center and/or transaction site - 2+ years of Workforce Real Time Management experience and workforce
**Job description**: The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**: The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**About the Role**: The Scheduling Analyst is responsible to build shift schedules and monitor shift adherence, lead real-time staffing to ensure SLA goals are
Workforce Analyst is accountable for scheduling, real time adherence, forecasting & analysis, reporting and managing staffing to client delivered volumes. The
It takes a lot of skill and mental acuity to effectively coordinate an entire team, but that's a normal day for real-time analysts (RTAs) who thrive under
**Responsibilities** - Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing,
Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO,
So what does a Workforce Planner (Real Time Analyst) really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate