**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**About the Role**:The Scheduling Analyst is responsible to build shift schedules and monitor shift adherence, lead real-time staffing to ensure SLA goals are
Workforce Analyst is accountable for scheduling, real time adherence, forecasting & analysis, reporting and managing staffing to client delivered volumes. The
Company Description Who are we? TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.
**Responsibilities**- Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing,
We are seeking a meticulous Senior Workflow Analyst to join our dedicated team at Amazon in Manila. Growing your career as a Full Time Senior Workflow Analyst
Overview:Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO,
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver
So what does a Workforce Planner (Real Time Analyst) really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate
So what does a Workforce Planner (Real Time Analyst) really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate
So what does a Workforce Analyst really do? Think of yourself as the primary person in charge of ensuring staffing plans are carried out and adjusted as
Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and
Role Details Position type and schedule: Full-time Training Schedule: Flexible availability to work any shift (will be supporting Philippines and Honduras)
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionThe Real Time Analyst is
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. JOB DESCRIPTIONResponsibilities:Review,
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. JOB DESCRIPTIONAchieve customer support
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. DESCRIPTION:At Amazon, we're working to be
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.
**About the Company**Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently
**About the Role**A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the