Company DescriptionSutherland is seeking an attentive and analytical person to join us as an Associate Manager - Customer Experience. The Quality Analyst is a
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your
Monitoring of Calls - Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
What does aSenior Operations Managerreally do? Think of yourself as someone who will have direct responsibility over the operations process, embracing design,
**Responsibility / Activity** - To handle all quality related work/assignments/projects given by the HOD - Side by side coaching/audits for all Executives -
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Summary Responsible in overseeing the call center division to ensure positive morale and effective daily operations. You will serve our local and national
Position:Assistant Operations ManagerLocation:Bridgetowne, Quezon City (On-site 100%) Shift:US Shift Schedule We are seeking a motivated and dedicated
**_SUMMARY_** The Analyst - Operations Support for Conversational Channels requires the ability to review detailed qualitative and quantitative data, excellent
**William Hill Manila - We Go One Better** - Like any great sports team, we've been hard at work since we got going in 1934. It's not by chance we became one
**Role**: - The person will conduct the necessary market analysis needed to identify the company´s current position in influencing and driving of teams
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge
Responsibilities: - Participates in design of call monitoring formats and quality standards. - Performs call monitoring and provides trend data to site
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem
• Focus on tele-collections and accounts monitoring • Timely call/communicate clients about their account status • Prepare letter of reminders & notices
GLOBAL UNDP Careers Français EspañolHome Project Engineer (2 vacancies)Project Engineer (2 vacancies) Location : Cotabato City, PHILIPPINES Type of Contract
Job summary Operations Director (Telco) Serves customers by planning and implementing call center strategies and operations Improving systems and processes,
Job summary Sales Quality Assurance Representative (QA) responsible for assessing the quality of the performance of our Sales Representatives Monitors inbound
Job Title: Sr. Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations