ResponsibilitiesTo provide 'world-class' service excellence to the Client by offering a positive and consistent telephone banking experienceAttend to inbound
DescriptionOperations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and
Job Description: To deliver operational experience and excellence Excellent people / Team Management skills. Develop key metrics and reporting aids that
Position: Senior Role Work Type: Full-time Set-up: Permanent WFH Schedule: Night Shift (6 pm to 3 am - can be flexible) Office Location: Global One, Eastwood,
KEY RESPONSIBILITIES: To deliver operational experience and excellence Excellent people / Team Management skills. Develop key metrics and reporting aids that
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
Oversee Quality Assurance for one or more client accounts. Ensure Quality teams are appropriately monitoring and meeting company and client expectations
**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
Job summary Operations Director (Telco)Serves customers by planning and implementing call center strategies and operationsImproving systems and processes,
We are looking to hire an ambitious Operations Director to join our exceptional team at ADK Group in Quezon City. Growing your career as a Full Time Operations
Job DescriptionThis is a senior operations manager role who will lead a group of operation managers (Deputy Managers). What does a Group Manager really do?
JOB RESPONSIBILITIES- Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
We are searching for a hardworking Operations Support Manager to join our all-star team at iCONNECT CONVERGENCE INC (ICONN) in Quezon City. Growing your career
In this Role you will be Responsible ForCommunicate with contracted and non-contracted Providers by providing information and assistance as appropriate.Assist
In this Role you will be Responsible ForCommunicate with contracted and non-contracted Providers by providing information and assistance as appropriate.Assist
ResponsibilitiesTo provide 'world-class' service excellence to the Client by offering a positive and consistent telephone banking experienceAttend to inbound
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes;
Req ID:269707NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,