- At least with prior experience in the BPO industry, preferably in a similar role or in a related field such as virtual assistance or project management.-
**Skills and Qualifications**:- Strong written communication skills and ability to design processes.- Experience in launching new accounts and a deep
POSITION OVERVIEW BPO OPERATIONS SUPERVISOR I The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Operations Manager to join our rapidly expanding team. As a member of our
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its
Responsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of
Location: Eton Centris, QC (ONSITE)Shift Schedule: Shifting schedulesQualifications:Bachelor's Degree holder2-4 years' experience in ITSD Quality Assurance
• Must have at least 1 year of QA experience in handling any account of a BPO company• Must be proficient in English• Amenable to work on-site in BGC,
Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best
Job DescriptionPrimary Responsibilities Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in
Job Summary:As an Operations Manager in the BPO industry, you will be responsible for overseeing the day-to-day operations of the BPO center, ensuring
Qualifications:º College degree or relevant experience in education, communication or quality assurance preferred. (Open to undergraduates with relevant
1. Must have 2-4 years of handling healthcare account.2. At least 1 year of QA or TL experience3. Accepts 2nd year college undergraduates4. Must be willing to
ResponsibilitiesAbout UsFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including
As a Team Leader, you will oversee daily operations, maintain account knowledge, and provide coaching and feedback to Virtual Assistants. You'll drive
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its
We are seeking a highly motivated and quantitative-oriented Quality Assurance Manager to join our growing BPO team. You will be part of the Data Enrichment
ISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a
The QA monitors agent performance, provides feedback to ensure quality, customer satisfaction, and compliance, and generates reports to track progress and
POSITION OVERVIEW BPO OPERATIONS SUPERVISOR I The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure