Description The Opportunity This position reports directly to the Asia Information Risk Assessment Lead and Regional Office Security Officer. This is a key
Description Purpose Monitors and enhances agent effectiveness by evaluating customer interactions via phone and delivering constructive feedback to the agent
We are in search of a meticulous Quality Analyst | Cebu to join our knowledgeable team at Mediatics Digital Indonesia in Cebu City. Growing your career as a
Description Job Summary: Reports directly to the Team Leader of Independent Testing team of the Integrated Compliance Services department. Responsible for
We are desiring to recruit a dedicated Senior Specialist for Quality Assurance | BPO to join our amazing team at Mediatics Digital Indonesia in Mandaluyong.
We are eager to add a confident Quality Analyst | Work from Home to join our energetic team at Mediatics Digital Indonesia in Philippines. Growing your career
Description Quezon City site Working Arrangement - Hybrid What motivates you? You obsess about customers, listen, engage and act for their benefit. You think
Description This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve
Duties & Responsibilities:Provide customer service support to a team of agents, responding to escalated issues regarding performance and quality, while
Description Reports directly to the Team Lead/Manager of Testing CoE of Integrated Compliance Services (ICS), and functionally to the Specialist as deemed
Description Key Accountabilities: Archer Case Review – Covers review and assessment of all archer cases, ensuring all active CAPs for archer cases were
At Continuum, we embrace the unique needs of each client to provide world-class customer support services. Our right sourcing approach allows us to unify the