We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where
**About The Role**We are looking for a passionate, support-focused Quality Assurance (QA) professional to take on our growing operations and need for world
**Manages a team of approximately 10 to 13 Team of Expert and ensures that all key metrics of performance per client are met or exceeded.**- Acts as the first
**Role Responsibilities**:- Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded- Understand and plan all
Role and Responsibilities Monitor evaluate and score calls against established quality assurance instruments and standards Review evaluate and score open and
Completed at least 2 years in college- **With at least 1-year BPO QA experience**:- Experience in providing feedback to agents on areas of improvement-
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**URGENT HIRING!!**Training and Marketing Professionals Inc. is in need of **Customer Experience Quality Analyst - NCR (GLOBE TELECOM - GCASH PROJECT) - Work
Role And Responsibilities Monitor, evaluate and score calls against established quality assurance instruments and standards Review, evaluate, and score open
**Job Highlights**- Be a part of one of the best companies to work for in Asia- Positive culture for you to #BeMore at work- Get a chance to win P5,000 cash
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and
**JOB HIGHLIGHTS**- Competitive Salary Package- Excellent Benefits (Night Differential, VL/SL credits etc.)- Outstanding Career Development
Job Purpose:Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide
**About Us**As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps
Who we are:eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust.
Who we are:eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust.
**Overall Responsibilities**:To manage the accounting and account reconciliation within Cash Finance Team (Cash-In Bank related accounts). Ensure all
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and