You will be the main point of contact for production issues escalation and functionality enquiries from our Customer Support Team, Operations, and Sales-
Objectives of this Role- Interpret, build upon, and comply with company quality assurance standards- Carefully maintain complaint and nonconformance processing
**PRINCIPAL RESPONSIBILITIES**:- Will demonstrate high level of customer focus and delivery- Will conduct Quality assessment of work done by agents-
About DexcomFounded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live
**URGENT HIRING!!**Training and Marketing Professionals Inc. is in need of **Customer Experience Quality Analyst - NCR (GLOBE TELECOM - GCASH PROJECT) - Work
One (1) full-time position available**Job Description**:Provides departmental support in the quality implementation of physio—chemical and sensory testing,
**The Role**As a full-time Business Analyst within RSG, you will be an integral member of the FAStrack development team (3 developers and 6 Business Analysts),
Quality Assurance will be responsible to support Service Desk Operations with Continuous Improvement actions based on daily monitoring and analysis of KPI
**Position Summary**The primary role of the System Analyst is to understand business requirements and translate them to functional and/or technical
**About the Role**A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Qualifications:- Educated to degree level in a relevant IT, Software or QA related degree, with a background in Test Automation is a plus- Minimum 3 years of
**Qualifications**:- (Computer/Telecommunication), Science & Technology, Engineering (Electrical/Electronic), Engineering (Others) or equivalent.- Substantial
Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance
Graduate of Bachelor's Degree- **With at least 2 years' BPO QA experience**:- Experience in providing feedback to agents on areas of improvement- Previous
**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live
This role is responsible for Quality Assurance (QA) reviews across the entire End-User-Computing (EUC) lifecycle to verify adherence. As part of the EUC