Job DescriptionAssist in managing both the Call Center and Claims teams Handle first level of escalated calls transferred by agents; Document details of all
Job Description:Meets required performance standards including but not limited to managing Service Level, Productivity, Efficiency, Quality, etc.Works closely
Job Description:o Oversee ~270 FTEso With RTR or OTC domain expertise.o Global scale Ops Management experienceo Strong communication, project management,
Job Description:Manages processes based on established performance standards, service & quality levelsImplement full adherence to existing tools used to
Project Role descriptionManages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope
JOB DESCRIPTION: OVERALL PURPOSE:The Quality Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of
JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance
Project Role DescriptionManages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope
RESPONSIBILITIES:Monitor delivery of a program, project, or managed service. Work with project managers to determine project plan, timeframe, and estimates.
Job Description:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and
JOB DESCRIPTIONResponsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM
Apply innovative ideas to drive the automation of Delivery Analytics at the client level. Your total rewards Accenture Flex offers a Total Rewards package
Who we are:Accenture in the Philippines is a pioneer in Accenture's global delivery network. Over the past 30 years, we have expanded our capabilities to
• Perform Project Kick-Off and Discovery. This is usually onsite to go through each of the integrations identified in the SOW and complete the discovery
Job DescriptionThe Tactical Buyer supports global operations by ensuring effective execution of direct and indirect procurement activities, arranging material
Job Description The Tactical Buyer supports global operations by ensuring effective execution of direct and indirect procurement activities, arranging material
Ready to join Accenture's team of empowered people? We're looking for candidates with the following skills and experience for this role. Do you fit the
Bilingual Japanese TranslatorDocument translation tasks (Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to Japanese language
The purpose of this position is to manage the sourcing, procurement, and management of suppliers and vendors in support of the delivery of real estate,
• Mobilize appropriate resources• Support sales opportunities and ensure the feasibility of the proposed solutions and delivery of the solution by