**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Job Description Special Agent You lead the way. We've got your back. WE ARE AON HEWITT'S BEST EMPLOYER FOR 2017, 2018, and 2019 IN THE PHILIPPINES ICT Award's
Position Purpose: The Team Leader - Operations is responsible for the daily supervision and management of a team of associates. The Team Leader's primary role
**One of our clients is looking for a Realtime Analyst!** **_Responsibilities: _** Responsible for monitoring agent and site performance on a real-time basis,
Job summary Customer Service team responsible for contract administration, customer orders, and problem resolution Performance Monitoring team responsible for