Under the supervision of the Senior Operations Manager/Operations Supervisor, this key position leads the team that provides customer support to clients
Monday, February 5, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our
Mandaluyong, National Capital Region (NCR), PH, 1555 Description: Oversees current week schedule adjustment, real time monitoring, tracking, documenting,
Are you one that AIMS HIGHER ? REACHES FARTHER when it comes to real-time management? Can you ACT BOLD? BE PASSIONATE with your impressive knowledge
Oversees current week schedule adjustment, real time monitoring, tracking, documenting, communicating and reporting on multiple channels/lines of business to
Are you one that AIMS HIGHER ?REACHES FARTHERwhen it comes to real:time management? Can youACT BOLD? BE PASSIONATEwith your impressive knowledge and analytics
Under the supervision of the Senior Operations Manager/Operations Supervisor, this key position leads the team that provides customer support to clients
We are eager to add a diligent Tactical Analyst to join our innovative team at Global Payments in Quezon City. Growing your career as a Full Time Tactical
About the role: We are seeking a detail-oriented and experienced Customer Service Quality & Trainer - Associate Helpdesk to join our Associate Helpdesk team.
**About the Company** Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently
**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
We are currently seeking a highly motivated and detail-oriented individual to join our team as aReal-Time Analyst. As a Real-Time Analyst, you will be a vital
We are currently seeking a highly motivated and detail-oriented individual to join our team as aReal-Time Analyst. As a Real-Time Analyst, you will be a vital
Alta Resources is Hiring! The Real-Time Adherence (RTA) Team Lead is responsible for daily management and development of the Real-Time Adherence Coordinators.
Qualifications: - 2+ years of experience working in a call center and/or transaction site - 2+ years of Workforce Real Time Management experience and workforce
Qualifications: - 2+ years of experience working in a call center and/or transaction site - 2+ years of Workforce Real Time Management experience and workforce
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
**About the Role** A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Are you one that AIMS HIGHER .REACHES FARTHERwhen it comes to real:time management? Can youACT BOLD.BE PASSIONATEwith your impressive knowledge and analytics
Job summary Seeking dynamic and experienced individual for Workforce Management Manager (Real-Time) Passionate about optimizing contact center performance and