Oversee or manage complex issues or escalations, ensuring that the team follows proper protocols and guidelines in their email communication.Oversee the
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENTAnswering incoming calls from customersSorting out customers' inquiries or
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENTAnswering incoming calls from customersSorting out customers' inquiries or
Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an
Customer Service Representatives are vital members of our company. You will have the chance to work in a highly collaborative and engaging environment that
Your day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various
Mandarin Bilingual CSR (NONVOICE) - NO EXP NEEDEDCompany offers:Competitive Salary PackageLanguage PremiumMedical and Life Insurance20% Night Differential
Company offers:Competitive Salary PackageLanguage PremiumMedical and Life Insurance20% Night Differential RateHMO on Day 1 + 1 Free Dependent upon
For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20%
RESPONSIBILITIES:Create quality measurements to track improvement in efficiency and accuracyDevelop quality assurance standards and company processesAdhere to
Qualifications:College GraduateFilipino Citizen, or hold relevant residence statusAmenable to working onsite (office-based)Good to excellent in verbal,
Qualifications:Completed High school (old or new curriculum)Filipino Citizen, or hold relevant residence statusAmenable to working onsite (office-based)Good to
Are you thrilled about delivering outstanding customer service? We're looking for a Customer Service Representative to join our team in Makati - Techzone.Your
RESPONSIBILITIES:Plans, schedules, and executes social media content.Create content plans or calendars to drive engagement and promote online brand
Caldwell Communications are continuously looking for candidates for our teamJob Responsibilities: Communicates with customer on the phone or by way of written
RESPONSIBILITIES:Manage leads and the CRM.Report issues with CRM by calling the hotline.Answer CRM-related questions from agents and provide training if
JOB DESCRIPTION:?Newsletter content planning, data gathering, and writingEdit and layout weekly newsletterInterview and write articles to be featured in the