About the role:The key responsibility is to provide call desk services and level 1 technical supportto customers and internal divisions. The SSDA differs in
About the role:Duties & Responsibilities:Respond to technical assistance requests via phone, email, and ITSM Platform in an effective and timely mannerLog all
About the role:About the role:Respond to technical assistance requests via phone, email, and ITSM Platform in an effective and timely mannerLog all help desk
About the account:Founded in 2002, our client is an Australian-owned information technology and communications service provider that offers systems
About the role:In this role, Level 1 and 2 technical and remote phone support to customers and internal departments is required. The Service Desk is a customer
About the role:The Tech Service Desk Agent is responsible for answering, routing and resolving all tech concerns raised by Case Managers or as seen from the
A subject matter expert in Technical Support and team management Evaluation of verbal and non-verbal transactions of SD clients by conducting audits,
A subject matter expert in Technical Support and team managementEvaluation of verbal and non-verbal transactions of SD clients by conducting audits, submission
About the role:Provide L2/L3 remote support: Handle complex technical issues, ensuring timely resolution within agreed SLAs.Device Monitoring: Monitor and
About the role:Responsibilities: Provide L2/L3 remote support: Handle complex technical issues, ensuring timely resolution within agreed SLAs. Device
SUMMARYUnder the supervision of the IT Manager, the IT Service Desk (ITSD) Technician is a front-facing, customer service representative for the department.
Open, log, prioritize, assign, close tickets logged in the IT Service Desk ยท Query the User for all relevant information concerning the call made or issue
About the account:Our client is the preferred partner for corporations throughout Europe when it comes to implementing and providing maintenance for its
Primarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox. Logged all request received on ME SDP Ticketing System and
Who we are:Accenture in the Philippines is a pioneer in Accenture's global delivery network. Over the past 30 years, we have expanded our capabilities to
Description:At Bosch, we shape the future by inventing high-quality technologies andservices that spark enthusiasm and enrich people's lives. Our promise to
The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer
We are desiring to recruit an analytical Internal Service Desk Analyst to join our inspiring team at transcosmos Information System Ltd. in Philippines.
About the role:The Service Delivery Consultant roles within SCDaaS are responsible for helping clients operate and maintain the client's software product
About the role:About the Role:The Service Assurance Coordinator or Incident Management Analystis responsible for coordinating the response to incidents,