Act as the first point of contact for helpdesk tickets.Assign tickets promptly and efficiently according to the ticketing system.Maintain and update Excel
JOB DESCRIPTION: We are looking for a Helpdesk Support Lead who will be responsible for overseeing the delivery and performance of IT services and operations
What You Will Do:Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and
The RoleThe following are key responsibilities we are looking for BUT we are keen to recruit talented individuals who have a learning agility and looking to
Location: CebuJob Summary:Operational Excellence is responsible for driving operational efficiency through the design and implementation of process
BENEFITS : Monthly incentives (based on your KPI and attendance) 13th month (annual) Can get all Company promos and discounts Leave credits HMO Annual
Position Description: Members Services Associate (HR Associate) responsibilities include to provides HR end to end support to members via support tickets or
HRA - Helpdesk - Davao, PhilippinesLocation: Philippines, DavaoJob category: Human ResourcesLanguage: Transcom is looking for talented individuals like you to
Reporting into the Manager of Customer Success & Delivery, Support & Technology, UK & US, the Customer Success & Delivery Team Leader, Help & Support, UK & US,
Job OverviewAs an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related issues. Your goal will be to achieve
Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.Over-all responsible for the
Healthcare Associate (PHRN) Healthcare Associates are responsible for addressing concerns from clients through both voice and non-voice support channels,
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver
QUALIFICATION REQUIREMENTS:Has a bachelor's degree in information technology or any related field.Has at least 4-5 years of experience with IT systems at
The RoleThe following are key responsibilities we are looking for BUT we are keen to recruit talented individuals who have a learning agility and looking to
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world
Location: CebuJob Summary:Operational Excellence is responsible for driving operational efficiency through the design and implementation of process
WORK SETUP: 4 day compressed work week. 3 days off (weekends not guaranteed)SCHEDULE: 7am - 7pm or 7pm - 7am shifting schedule. Rarely changes.LOCATION:
HELPDESK INCIDENT MANAGEMENT ANALYST Job DescriptionThe Helpdesk Incident Management Analyst monitor and manage incidents via the service desk PSA tool.