Help Desk Technical Support

Who are WebBeds?WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground

We are currently supporting a client based in US and urgently hiring for a Service Delivery Specialist/ Help Desk for a temporary remote set up until further

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

DescriptionPersonal Competencies- A demonstrated focus on customer service excellence- Excellent communication skills- Working knowledge of ITIL processes

Company Description Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most

Managing help desk tickets- Providing solutions and advice on technical issues- Creating manuals for technical training- Using feedback from customers to

Utilizes technical skills to resolve end user incident and service request tickets for IT services and productsSupport Incident resolution or workaround that

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

As IT support you will be responsible to monitor activities on 50 users to determine hours per week; to aid our US Manager to deploy AWS Workspaces (Cloud

Job Description - Create/update and escalate user tickets as needed- Acknowledge pre-configured alerts and perform basic troubleshooting steps- Load and

We are seeking a Software Support Engineer (Help Desk) role to join our growing team! You'll have to be a fast learner, can quickly adapt, be able to think

This is a carry up position. We are a growing company and promote internally to Lead and Manager Positions. Promotions available after 6 months.Location:

**CUSTOMER SERVICE REPRESENTATIVE****TECHNICAL SUPPORT REPRESENTATIVE**Site: BGC,TAGUIGQualifications:(**CUSTOMER SERVICE REPRESENTATIVE**)- COLLEGE LEVEL must

**CUSTOMER SERVICE REPRESENTATIVE****TECHNICAL SUPPORT REPRESENTATIVE**Site: BGC,TAGUIGQualifications:(**CUSTOMER SERVICE REPRESENTATIVE**)- COLLEGE LEVEL must

**Job Purpose**You will be tasked with monitoring and maintaining an organization's computer systems and networks. Responsible for diagnosing any hardware or

**Responsibilities**:- Provide initial assessment and troubleshooting of inbound issues- Record, track and monitor incidents and service requests following the

Job description- Diligently attends to assigned tickets and provides support within the specified SLAs.- Regularly updates on the status of assigned service