Help Desk Support

Company Description Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most

Managing help desk tickets- Providing solutions and advice on technical issues- Creating manuals for technical training- Using feedback from customers to

DescriptionPersonal Competencies- A demonstrated focus on customer service excellence- Excellent communication skills- Working knowledge of ITIL processes

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

Utilizes technical skills to resolve end user incident and service request tickets for IT services and productsSupport Incident resolution or workaround that

As IT support you will be responsible to monitor activities on 50 users to determine hours per week; to aid our US Manager to deploy AWS Workspaces (Cloud

e-Commerce Administrative AssistantWHAT IS A/AN e-Commerce Administrative AssistantThe E-Commerce Associate is responsible for the day-to-day management of

Job Description - Create/update and escalate user tickets as needed- Acknowledge pre-configured alerts and perform basic troubleshooting steps- Load and

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

**IT Service Desk**- Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and

Position OverviewThe Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed

We are seeking a Software Support Engineer (Help Desk) role to join our growing team! You'll have to be a fast learner, can quickly adapt, be able to think

Job Scope:- Support the team in all sales & administrative activities- Track deliverables and send reminders to person responsible- Monitor/Schedule

This is a carry up position. We are a growing company and promote internally to Lead and Manager Positions. Promotions available after 6 months.Location:

**CUSTOMER SERVICE REPRESENTATIVE****TECHNICAL SUPPORT REPRESENTATIVE**Site: BGC,TAGUIGQualifications:(**CUSTOMER SERVICE REPRESENTATIVE**)- COLLEGE LEVEL must

**CUSTOMER SERVICE REPRESENTATIVE****TECHNICAL SUPPORT REPRESENTATIVE**Site: BGC,TAGUIGQualifications:(**CUSTOMER SERVICE REPRESENTATIVE**)- COLLEGE LEVEL must

**PHILIPPINES /****SUPPORT /****FULL TIME**- We continue to grow our customer base and product offerings, and we are always looking for talented

**Job Purpose**You will be tasked with monitoring and maintaining an organization's computer systems and networks. Responsible for diagnosing any hardware or